Effective Date: 1 October 2024

Welcome to EzFit. By accessing or using our gym facilities, website, or services, you agree to comply with and be bound by the following terms of use. Please read them carefully. If you do not agree with these terms, you should not use our services.

1. Acceptance of Terms

By signing up for membership, purchasing services, or using the facilities at EzFit, you agree to the terms outlined in this agreement. We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to our website or notifying members via email. Continued use of the gym and its services after such changes constitutes your acceptance of the updated terms.

2. Membership

  • Eligibility: You must be at least 18 years old to join as a member. Minors may join with written consent from a parent or guardian.
  • Membership Types: We offer various membership plans that provide different levels of access to our services. Details of each membership type are available on our website or at the reception desk.
  • Billing & Payments: Membership fees are due on a monthly or annual basis, depending on the membership plan selected. You authorize us to charge your designated payment method for all fees due.
  • Cancellations & Refunds: To cancel your membership, you must provide written notice at least 30 days in advance. Refunds are subject to our cancellation policy, and any prepaid fees for unused services may be non-refundable.

3. Facility Rules and Conduct

  • General Conduct: Members and guests must behave respectfully toward staff and other users at all times. Harassment, disruptive behavior, or abuse will not be tolerated.
  • Equipment Use: Members are required to use equipment properly and safely, following instructions posted on machines and provided by staff. Report any malfunctioning equipment immediately.
  • Cleanliness: Members must wipe down equipment after use and return all weights and equipment to their proper locations. Proper gym attire, including appropriate footwear, is required.
  • Locker Room Use: Lockers are available for day use only. We are not responsible for lost or stolen items, and we recommend members avoid bringing valuables to the gym.
  • Prohibited Items: The use of alcohol, tobacco, or illegal drugs is strictly prohibited on the premises. Weapons of any kind are also forbidden.

4. Health and Safety

  • Medical Disclaimer: EzFit recommends that all members consult with a physician before beginning any fitness program. You acknowledge that participation in physical activities and use of equipment carries inherent risks, including injury. By using our facilities, you assume full responsibility for your own health and well-being.
  • Personal Trainers: Only certified trainers employed or approved by EzFit may provide personal training services at the facility. Members may not conduct personal training without prior authorization.
  • Emergency Procedures: In the event of an emergency, follow the instructions of staff and posted safety procedures. Emergency exits are clearly marked throughout the facility.

5. Classes and Services

  • Class Reservations: Certain classes may require advance reservations due to limited space. Members may cancel reservations up to 12 hours before the class start time. Repeated no-shows may result in suspension of booking privileges.
  • Personal Training & Specialty Services: Additional fees apply for personal training sessions, massage therapy, and other specialty services. Appointments must be canceled at least 12 hours in advance to avoid charges.

6. Membership Suspension and Termination

We reserve the right to suspend or terminate a membership for any violation of these terms, including but not limited to failure to follow gym rules, abuse of staff or members, or failure to pay dues.

  • Temporary Suspensions: Members may request a temporary suspension of membership for medical reasons, travel, or other justifiable causes. Approval is at the discretion of management.
  • Termination by the Gym: We may terminate memberships immediately for violations of the terms of use, criminal activity, or behavior that puts others at risk.

7. Limitation of Liability

To the fullest extent permitted by law, EzFit is not responsible for any injuries, damages, or losses that may occur to you, your property, or others as a result of your use of our facilities or services. You agree to use the gym facilities and equipment at your own risk.

8. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms of Use are governed by the laws of Malaysia. Any disputes arising under this agreement shall be resolved in accordance with applicable local, state, or federal laws.

10. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us.