Effective Date: 1 October 2024
1. Introduction
EzFit ("we," "our," or "us") is committed to protecting the privacy of our members and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, website, or use our services. Please read this policy carefully. By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
- Personal Information: This includes your name, address, email address, phone number, date of birth, and payment information (e.g., credit card details) when you sign up for membership or register for classes.
- Health Information: Certain health-related information may be collected to ensure your safety while using our equipment and services (e.g., medical history, emergency contact information).
- Usage Data: We may collect information about your usage of our website or mobile app, such as your IP address, browser type, device type, and the pages you visit.
- Location Information: With your permission, we may collect information about your location when you use our mobile app to enhance your experience.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To manage your membership and provide access to our facilities and services.
- To process payments and send receipts or invoices.
- To communicate with you about promotions, offers, events, and important updates related to our services.
- To ensure your safety while using our services, such as having emergency contact information or health-related details.
- To improve our services, including analyzing usage trends and preferences.
- To comply with legal obligations and enforce our terms of service.
4. Sharing of Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors or service providers who perform services on our behalf (e.g., payment processors, scheduling platforms).
- Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measure is completely secure, and we cannot guarantee the absolute security of your information.
6. Retention of Information
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
- Access, update, or delete your personal information.
- Object to or restrict the processing of your information.
- Request data portability.
- Withdraw consent for data processing (where consent is the legal basis for processing).
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and provide targeted advertisements. You can control the use of cookies through your browser settings.
9. Third-Party Links
Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.